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Privacy Policy

Last Updated: Sep 16, 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the service and explains your privacy rights and how the law protects you.

We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation

Words with the initial letter capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

  1. Account means a unique account created for you to access our service or parts of our service.
  2. Application refers to Opsentro by 13SQFT, the software program provided by the company.
  3. Company (referred to as either "the company", "we", "us" or "our" in this Agreement) refers to MAKEMYINFRA PRIVATE LIMITED, B 1347, 1st Floor, Palam Vihar B Block Post Office Na, Gurugram, Haryana 122017.
  4. Country refers to India.
  5. Device means any device that can access the service, such as a computer, cellphone, or digital tablet.
  6. Personal Data is any information that relates to an identified or identifiable individual.
  7. Service refers to the Application.
  8. Service Provider means any natural or legal person who processes the data on behalf of the company. This refers to third-party companies or individuals employed by the company to facilitate the service, provide the service on behalf of the company, perform services related to the service, or assist the company in analyzing how the service is used.
  9. Usage Data refers to data collected automatically, either generated by the use of the service or from the service infrastructure itself (for example, the duration of a page visit).
  10. You means the individual accessing or using the service, or the company or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • First name
  • Email address
  • Contact number
  • Media access to upload related documents
  • Usage data
  • Device information (for fraud prevention and app updates)
Usage Data

Usage data is collected automatically when using the service. This may include information such as your device’s IP address, browser type and version, pages visited, time and date of visit, time spent on pages, device identifiers, and other diagnostic data. When accessing the service via a mobile device, we may collect data such as device type, unique ID, mobile IP address, OS, browser type, and diagnostic data. We may also collect information sent by your browser when visiting our service or using the service through a mobile device.

Information Collected While Using the Application

With your prior permission, we may collect the following while using our application:

  • Device’s camera and photo library
  • Notification permission

These permissions are used only to enable file uploads and deliver notifications. You can enable or disable access through your device settings at any time.

Use of Your Personal Data

The company may use personal data for the following purposes:

  1. To provide and maintain our service, including monitoring usage.
  2. To manage your account: your personal data allows access to user-specific functionalities.
  3. For performance of a contract: including purchases, or any other agreements made through the service.
  4. To contact you: via email, phone, SMS, or app push notifications about service updates or security alerts.
  5. To provide you with offers or news about related services, unless you opt out.
  6. To manage your requests: for support or other inquiries.

We may share your personal data in the following situations:

  1. With service providers: for monitoring, analysis, or communication purposes.
  2. For business transfers: during negotiations of a merger, sale, or acquisition.
  3. With affiliates: including our parent or subsidiaries, provided they comply with this Privacy Policy.
  4. With business partners: to offer specific products, services, or promotions.
  5. With other users: if you share data publicly or via social media integrations.
  6. With your consent: for any other purpose not listed above.

Cookies or Similar Technologies

We use cookies and similar technologies to enhance user experience. Cookies do not store personal data and are often “session cookies” removed upon logout. You can delete or decline them in your browser/device settings.

Retention of Your Personal Data

  1. We retain personal data only as long as necessary for the purposes stated in this policy. We may retain data to comply with legal obligations, resolve disputes, or enforce policies.
  2. Usage data is generally retained for a shorter period, unless used for security or functionality improvements, or where legally required to retain it longer.

Transfer of Your Personal Data

Your data may be processed or stored outside your jurisdiction, where data protection laws may differ. By using our service, you consent to such transfers, subject to appropriate safeguards for data security and compliance.

Delete Your Personal Data

  1. You have the right to request deletion of your personal data. You can usually manage this through your account settings, or by contacting us directly.
  2. We may retain certain data if required by law or if we have a legitimate reason to do so.

Disclosure of Your Personal Data

Business Transactions

If the company is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the company may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Other Legal Requirements

The company may disclose your personal data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the company
  • Prevent or investigate possible wrongdoing in connection with the service
  • Protect the personal safety of users of the service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Third-Party Services Disclosure

1. Firebase Cloud Messaging (FCM)

We use Firebase Cloud Messaging (FCM) to deliver push notifications. FCM may collect device identifiers and notification tokens, but not the personal content of messages.

Children's Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers. If you are under the age of 18 years then you must use the Platform or services under the supervision of your parent, legal guardian, or any responsible adult.

If we need to rely on consent as a legal basis for processing your information and your country requires parental consent, we may require your parent's consent before we collect and use that information.

Links to Other Websites

Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

  1. We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
  2. We will notify you via email and/or a prominent notice on our service, prior to the changes becoming effective, and will update the "Last Updated" date at the top of this Privacy Policy.
  3. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you can contact us: